Making your website more accessible for everyone can make you a hero in users' eyes, reduce your legal risk, improve user experience, increase search findability, and give you a competitive edge. Despite these benefits, many enterprises struggle to implement sustainable web accessibility programs.

This resource summarizes the steps necessary to make web accessibility a core competency within your company. I created this resource based on my experience as a UX professional responsible for ensuring accessible digital experiences, and as a leader responsible for ensuring compliance across all platforms within an enterprise. I want to share this knowledge with you.

My hope is that this resource helps you develop develop an accessibility program that ensures compliance and integrates accessibility-minded practices throughout every aspect of your digital operations. This way, your company will build more inclusive and welcoming digital products for all users, including those with disabilities.

Part 1: Educate Yourself


Understand Why Web Accessibility Matters

Before we get started, let’s take a look at the business case for embracing web accessibility best practices within an enterprise. We will cover the top six benefits which include: improving user experience, reducing legal risk, increasing search engine visibility, gaining a competitive edge, and lowering costs.

Understand Why Accessibility Matters

Understand the the Web Accessibility Challenge

Your journey to build foundational knowledge should start with studying disabilities and assistive technologies to better understand the needs of users with disabilities. Step into the shoes of users with accessibility issues so that you can better understand the problem that you are solving.

Understand the Web Accessibility Challenge

Learn About Web Accessibility and the Law

To build your web accessibility program, you need to be well versed in regulations that govern web accessibility and how they apply to your organization. Here, we will cover four steps to better understand accessibility regulations, which include researching regulations and exploring accessibility-related lawsuits.

Learn About Web Accessibility and the Law

Part 2: Build Your Web Accessibility Capability